The security of your personal data at ke9 is our top priority. This document clearly explains what information we collect, why we collect it, how we store it, and what rights you have.
Here are six key points to know before reading the full details
Your data is more than just information to us — it's your trust. ke9 is committed to honoring that trust at all times.
This Privacy Policy applies to the ke9 website (https://ke9.world) and its associated mobile applications. By creating an account, browsing, or using any of ke9's services, you confirm that you have read and agreed to this Privacy Policy.
Ke9 believes transparency is the best policy. We want to be upfront with you — what we know about you, why we need it, and what we do with it. No hidden agendas.
Various types of information are collected when you open an account and use ke9's services. See the full breakdown below:
| Data Type | What We Collect | When It's Collected |
|---|---|---|
| Identity Information | Name, date of birth, national ID number | During KYC Verification |
| Contact Information | Mobile number, email address | At Registration |
| Financial Information | Payment details (bKash/Nagad number), transaction history | Deposit / Withdrawal Time |
| Technical Information | IP address, device type, browser information | While browsing the site |
| Usage Information | Login times, game history, and betting patterns | While using the platform |
| Cookie Information | Session cookies, preference settings | During site visits |
Ke9 uses the data it collects strictly for the purposes listed below — never for anything beyond what was originally stated.
Ke9 stores your data on secure servers. All data is kept encrypted and undergoes regular security audits.
| Data Type | Retention Period |
|---|---|
| Account Information | For the duration of active account + 5 years |
| Transaction Records | Minimum 7 years (as required by law) |
| KYC Documents | 5 years after account closure |
| Log Files | 12 Months |
| Cookie Information | Until session ends (persistent cookies: 1 year) |
Data is securely deleted once the retention period expires. Certain information may be kept longer where required by legal obligations.
Ke9 does not sell your data. However, limited information may be shared with trusted third parties to deliver our services:
Ke9 uses cookies on its website and app. Cookies are small files stored on your device that help improve your browsing experience.
Cookies used on ke9:
You can disable cookies in your browser settings, though some site features may not function properly as a result.
As a ke9 user, you have important rights regarding your personal data. These rights are recognized under GDPR and international data protection standards.
Ke9 is strictly for users aged 18 and above. ke9 does not knowingly collect personal information from anyone under the age of 18.
If a parent or legal guardian discovers that their minor child has created an account on ke9, please contact us immediately. The account will be closed and all associated data permanently deleted without delay.
Ke9 follows the highest industry standards to protect your data. However, no online platform can guarantee absolute security, so we encourage you to take your own precautions as well.
Ke9 may update this Privacy Policy at any time. You will be notified of significant changes via your registered email or SMS before they take effect. Continued use of ke9 after any update constitutes acceptance of the revised policy.
For any privacy-related questions, complaints, or to exercise your rights, please reach out to us through the following:
Some common but important questions about ke9
Your data is secure, transactions are encrypted, and support is available 24/7. Get started today.